1.1 Service Description
- Clearly define the core services provided by the website (e.g., social media management tools, data analytics, account hosting).
- Specify that users must register an account and comply with platform rules to access services.
1.2 User Obligations
- Users must provide accurate information and refrain from impersonation or illegal activities (e.g., spamming, fraud, copyright infringement).
- Prohibit service abuse (e.g., automated attacks, data scraping, server interference).
- Users are responsible for the security and legal compliance of their social media accounts.
1.3 Account Management
- The website reserves the right to suspend or terminate accounts violating these terms.
- Users are liable for all actions under their accounts.
1.4 Payments & Subscriptions
- Clarify subscription models (monthly/annual), auto-renewal rules, and cancellation procedures.
- State pricing, taxes, and potential additional fees.
1.5 Service Changes & Termination
- Reserve the right to modify, suspend, or terminate services, with prior notice where possible.
2. Privacy Policy
2.1 Data Collection
- List collected information types (e.g., name, email, payment details, social media account permissions).
- Disclose use of cookies or tracking technologies.
2.2 Data Usage
- State purposes for data processing (e.g., service delivery, improvements, notifications, marketing).
2.3 Data Sharing
- Explain if data is shared with third parties (e.g., payment gateways, cloud providers, advertisers).
- Commit to not selling user data without explicit consent.
2.4 Data Security
- Outline protective measures (e.g., encryption, access controls), while acknowledging no absolute security guarantee.
2.5 User Rights
- Users may request access, correction, or deletion of personal data (aligned with GDPR, CCPA, etc.).
3. Refund Policy
3.1 Refund Eligibility
- Specify conditions for refunds (e.g., unused subscriptions, service unavailability due to technical errors).
- Define refund request deadlines (e.g., within 7 days) and procedures.
3.2 Non-Refundable Cases
- Examples: violations of terms, service misuse, or use of premium features.
3.3 Dispute Resolution
- Provide contact details and commit to resolving refund requests promptly.
4. Copyright & Intellectual Property
4.1 Platform Content
- Declare ownership of website design, code, logos, and text content.
- Prohibit unauthorized copying, modification, or reverse engineering.
4.2 User Content
- Users retain copyright to uploaded content but grant the website a license for necessary use (e.g., storage, display).
- The website may remove infringing or illegal content.
5. Disclaimer
5.1 "As-Is" Service
- Services are provided without warranties of uninterrupted operation, accuracy, or specific outcomes (e.g., follower growth).
5.2 Liability Limitation
- The website is not liable for indirect damages (e.g., data loss, revenue loss) arising from service use.
5.3 Third-Party Risks
- Alert users to potential service disruptions due to changes in third-party platform rules (e.g., Facebook, Instagram).
6. Additional Terms
6.1 Governing Law & Jurisdiction
- Specify applicable laws (e.g., California, USA) and dispute resolution venues.
6.2 Amendments
- Reserve the right to update terms, with changes notified via website announcements or email.
6.3 Contact Information
- Provide customer support email or form for complaints, data requests, etc.